Kitchener is a city with a lot to offer. From its many coffee shops to its numerous chimneys, the city has something for everyone. But when it comes to plumbing, Kitchener isn’t what you’d call a bunch of friendly places in the same sentence. Its home to some of the most reputable plumbers in the area, and they won’t hesitate to tell you that.
You see, if you call a plumber in Kitchener with any sort of problem — even if it’s small or non-emergency — they’ll come out and fix it right away rather than leave you waiting or fighting an issue all night. That’s not just because these professionals love their jobs; it’s because they know how important punctuality and customer service are. So, keep reading to find out more about what to expect when you contact a plumber in Kitchener.
Provide a Tried and Tested Task List
Before you call a plumber in Kitchener, make sure you’ve given them a list of tasks they’ll need to work on in your home. You can do this by taking a look at what’s already attached to your house and asking yourself, “Is this task on the list?” If the answer is “yes,” you know you’ll have a successful call.
If not, the plumber will need to look elsewhere. If your list includes unmonitored tasks like rewiring a house, adding a water heater, or installing a new toilet (and you trust your gut), then you likely have an easier time trusting a plumber. But if you want a list of items to be completed before getting a contractor, then you’ll want to make sure it’s catered to the expectations of the customer.
Get to Know the Company through Interviews, Not Online Brochures
When you contact a plumber in Kitchener, you’ll likely talk with a representative from the company first. This is the easiest way to get to know a company and its representatives, as opposed to searching through dozens of online reviews or checking social media. It also allows you to ask questions in a calm and collected manner; you don’t want to be erratically texting a plumber while they’re working.
Next, you’ll want to schedule an in-person meeting with the representative from the company you’re thinking of hiring. You can choose to meet with them in-house or at a showroom where they have a range of plumbing and water heater systems available for you to look at. This allows you to get a feel for the representative and get a sense of the type of work they do. You want to make sure you get along well with the representative during this meeting. So you can communicate with them easily the next time you have a plumbing project.
Be Efficient — But Not Overly So
It’s easy to get carried away when installing new appliances, but going overboard can backfire. For example, installing a new water heater without any rooms to spare can turn into a staffing issue for your plumber. Then, there’s the potential for a plumber to cut corners on work, leaving you with a less-than-ideal experience. You’re likely going to run into this problem if you have stainless steel appliances. So be prepare to explain why certain items aren’t in your home.
Be honest — but don’t believe Everything You Read
If you find yourself in a cheap parking lot with a plumber and he or she tells you that your water heater is leaking. They may be trying to sell you a service they don’t provide. Be aware that numerous unscrupulous plumbers will use ambiguous terms like “leaking” or “sizzling” in an attempt to sell you on a repair.
However, it’s important to remember that (a) none of us are perfect, and (b) not all plumbing problems are easy to solve. Because of this, it’s important to get yourself well-inform before hiring a plumber. You can do this by talking to friends, reading reviews, and doing your research. Don’t be afraid to ask questions; you want to make sure you’re not being taken advantage of.
Be Easy to Work with — But Complicated Plumbing Systems Are Still Their Top priority!
As you might’ve gathered from the list of things to expect from a plumber. They’re not just there to fix a problem. You’ll likely deal with a lot of stress when working with a plumber on a project like installing a new water heater. So you’ll want to make sure you have a good rapport with them from the get-go. This means making sure you’re on the same page before they get start. This includes setting expectations up front, communicating what’s coming next, and having a plan in place if something unexpected arises. While you don’t need to go into a plumber’s office with a list of questions. You do need to be prepare to ask them questions. You also don’t want to be in a situation where you don’t know the answers and you have to ask a plumber for information.
When it comes to plumbing, you’ll likely never have to call a plumber in the middle of the night or on weekends. Sure, you might have to deal with a clog or two while you’re at work. But once you’re home, you should be able to deal with them yourself. Plus, your plumber in Kitchener should be able to provide you with excellent service on the weekends, as well. If not, pack up and call your local plumber as soon as you get a bit of a problem. They’ll be more than happy to help you out.