Integrated dealer systems are programs that help dealerships track and manage business processes and activities. They can also manage inventory, sales and finance, service, and parts. A single platform might increase productivity instead of employing several software platforms for each department. Here are some of the different functions of a dealer system:
Inventory Management
Inventory management is one of the essential operations dealers use to run their businesses. A dealer management system (DMS) allows dealers to manage all their daily transactions on a single platform. It eliminates the need to log in to different solutions to track inventory, create point-of-sale invoices or follow up on leads. Many dealerships already have software programs to help them with these operations, but integration is key. Standalone systems may track and manage specific business areas well but could be more efficient and time-consuming.
Integrated dealer systems allow for better planning, tracking and reporting all parts inventory in a dealership. It may be a huge benefit for a dealer that wants to know exactly how much stock they have at any one moment and make educated decisions regarding the goods and services to offer their clients. It can also save a dealer time and money by making counting inventory less labor-intensive. A DMS allows for an electronic inventory count, which eliminates the need to sort through crates of physical stock and can be completed more quickly than traditional methods. It can be a great way to get a handle on the true condition of the dealership’s parts inventory and determine whether to stock certain items for the upcoming year.
Customer Relationship Management
A good car dealership system should be able to manage customer connections and interactions. An integrated dealer system with an auto CRM can help dealers increase revenue and improve the overall customer experience. The system can also reduce mobility expenses, minimize paperwork shuffling, and eliminate errors and mistakes resulting from manual data entry. Integrated dealer systems can offer different functions, but they should be able to support all areas of the business.
It can include inventory management, customer information, paperwork, credit reports, and car sales operations on a single platform. It eliminates the need to log in and out of multiple platforms, saving the staff time and effort.
The software integration functionality in an integrated dealer system can also make tracking and exchanging information between operational departments easier. It enables dealers to monitor the progress of each department and get a clearer image of how they are performing as a whole. Integrated Dealer Systems provides technology services catering to RV, marine, and trailer dealership companies.
Finance and Accounting
Integrated dealer systems can help car dealerships manage all aspects of the business through one software program. It eliminates the need to switch programs to track different functions and gives business owners a real-time view of the dealership’s operation. It can reduce inefficiencies among departments and improve productivity across the board.
Most DMS can be integrated with accounting software to sync data automatically. Financial information will immediately transfer from the integrated dealer system to your accounting software without requiring duplicate data entry. It can help you save much time that would have otherwise been spent performing repetitive and tedious tasks and reduce the risk of human error.
Integrated dealer systems can also automate communication tasks such as email campaigns or appointment scheduling. It helps improve customer service by allowing staff members to quickly access the information they need and connect with customers in real-time. It can also help reduce the need to search through stacks of business cards or phonebooks to find contact information, which can be a huge time-saver.
Additionally, integrated dealer systems can streamline the process of completing customer loan applications and credit checks. It can help improve the financing department’s efficiency and increase customer satisfaction.
Parts Management
Identifying and locating the correct spare part for an equipment malfunction or failure is crucial to maintaining operational performance. Ineffective inventory management can harm equipment availability, cost of operations and resources and even safety for staff members. Parts management functions help eliminate these issues by ensuring that the right parts are available in quantity and time. Management can help reduce the time maintenance teams spend looking for details in a storeroom and reduce the number of times they must order parts due to stock outages.
Parts managers can assign bin and slot locations to help consolidate storage areas while also classifying elements by criticality to reduce inventory levels that are not required for the operation of the asset. Parts management can also improve the efficiency of the maintenance team by providing a simple way to generate work orders for spare parts needed on an upcoming scheduled preventive maintenance (PM) date.
Integrated dealer systems offer business owners with an easy-to-use platform that collects all the tools they need to run their dealership in one place. It helps minimize the number of times business owners must log into different software programs to check invoices, view points-of-sale data or track leads. It also allows businesses to use ancillary software tools that automate marketing, customer relationship and sales processes.
