Good news for Apple users because you can now view your App Store and iTunes purchase history from your iPad or iPhone. Previously, the process was a bit complicated. Users needed to use iTunes on PC or Mac to access their detailed purchase history. The lengthy process deterred many users from viewing their purchase history, and even if they noticed some anomaly, they did not raise any dispute on their Apple charges.
While previously you could only view the purchased items and re-download them, you can now view the invoice details, order ID, and billing date. You can also report problems, such as duplicate or accidental purchases. If there are too many subscriptions or accidental online purchases, it can make you wonder if Apple is taking away your money. If you wonder how to dispute Apple charges, you must first verify if you made the purchases.
- The easiest way to solve the mystery of odd charges to your Apple account is by checking your email. Apple sends a detailed invoice for every itunes.com/bill or apple.com/bill charge on the user’s account. You must log in to the email associated with your Apple ID and search by the charge date.
- You can contact Apple’s billing department if you don’t want to go through the hassle of scrolling through your emails.
- As a last resort, you can contact Apple Support and let them walk you through the process. You can also go to Apple’s problem resolution website, reportaproblem.apple.com.
- You have signed up for subscriptions that have skipped your mind. So, you are paying monthly subscriptions, but you don’t remember why. You could have accidentally signed up for Apple Music or iCloud Storage and forgotten to cancel the subscription.
- You have made a purchase using your Apple ID and forgotten about it. It might have been that Apple charged you for this item on the next bill because it was a pre-ordered item. It might be that you have paid a part of the payment using your Apple credit.
- While unaware of the purchase, your Apple Family Sharing Group member has made the purchase. If you see charges made by others in the group, you can ask them about it and find out.
- There might be someone who has made a purchase using your card. If you think your card has been compromised, you need to contact your bank and block your card immediately. However, before blocking your card, you must check the App Store or iTunes purchase history.
- On iPad or iPhone
On your iOS device, launch the Settings application and tap on your name. Then, tap on iTunes & App Store and tap on your Apple ID.
In the popup, tap on View Apple ID, and when prompted, you have to sign in using your Apple ID and password.
If you use Family Sharing, you can see the purchase history and what you have bought using your Apple ID. But you won’t be able to see what the other members have bought. You need to sign in using their Apple ID to see what they have bought.
Then, tap on Purchase History and the Total Billed option to see the details of an invoice, along with the order ID and billing date.
Kindly note that your purchases will be grouped by date, so you won’t have trouble scrolling through them. You will also see a Pending section on top of your purchase history, and these items are the ones that are not yet charged to your account. While the purchase history is set to the last ninety days by default, you can change the range. Tap on the last 90 days option and choose your preferred range.
If the total charge exceeds zero, you can tap on Resend to get a new email receipt. You can also tap on an item inside an invoice to view the purchase date or the downloaded date.
If there’s any problem with billing any item on your purchase history, you can tap Report a Problem and raise a dispute.
- On Mac
Launching iTunes or Apple Music, you can see a detailed list of your App Store and iTunes purchases on Mac. Click on Accounts from the menu bar and click View My Account. When prompted, enter your ID and password to sign in. Then, scroll down to the Purchase History section and choose to See All. Click on the Order ID next to a purchase to Resend or View the email invoice.
That’s how you can view a detailed list of your App Store and iTunes purchases on your Mac and iOS devices. If you’ve been wrongly charged, do not hesitate to reach out to Apple Support.
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